SAP Knowledge Base Article - Public

2537601 - Upgrade Failed Error Message when Trying to Access the Implementation Projects view

Symptom

You are trying to access the Implementation Projects view inside the Business Configuration work center, but you are receiving some error messages stating the upgrade failed.

Reproducing the Issue

  1. Go to Business Configuration work center;
  2. Click Implementation Projects view;
  3. You will receive some error messages informing that the upgrade has failed.

Cause

This tenant is being used as a remote system for change projects, but the last change project has been cancelled and no new projects have been imported, therefore this old change project is still the main workspace in this system, causing errors when the Implementation Projects view is accessed.

Resolution

This issue is resolved when you create a new change project in your production system and import it to the remote system. Then the new project will automatically be set as the main workspace for it and no further errors regarding the upgrade will be displayed.

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions