SAP Knowledge Base Article - Preview

2537926 - Errors when reversing a Credit Memo for a Return PO - SAP ERP & S/4HANA

Symptom

When a credit memo is being reversed by posting a new invoice for a Return PO, the following errors appear:

  • M8 485 - 'Cash discount amount cannot be posted. See long text'
  • FF 711 - 'System cannot calculate cash discount base amount; enter it'
  • M8 514 - 'Invoice document will be negative'

In addition, the Balance value will be increased instead of reduced to 0.

Note: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Materials Management (MM)
  • SAP ERP Central Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

ECC, Credit memo, Cash discount, more allocation criteria, M8485, M8514, FF711, errors, credit, invoice, credit memo, return, po, return po. , KBA , MM-IV-LIV-CRE , Entry MIRO , Problem

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