SAP Knowledge Base Article - Public

2538029 - Default External Career Site missing from Admin Center - Recruiting Management

Symptom

Default External Career Site is missing in the Manage Recruiting Sites setting.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Admin Center > Manage Recruiting Sites
  2. Default External Career site link is missing

Cause

This is an expected behaviour - For the first time, customers will have to create a new external career site and the default external career site URL will be populated.

The system creates only the internal career site by default once the user loads the Manage Recruiting Sites page.

Resolution

1. Navigate to Admin Center > Manage Recruiting Sites.

2. Click on Create New Site.

Manage Recruiting Sites_1.png

3. A site named "New" appears on the page. Click Take Action > Edit.

Manage Recruiting Sites_3.png

4. It opens the Edit page. Make sure to check Default Site on the right side.

Manage Recruiting Sites_2.png

5. After saving changes, the Site URL will show the default career site URL which looks like this [https://careerDC.successfactors.com/career?company=xxxxxx]

Keywords

RCM, Manage Recruiting Sites, external, career site, URL, default , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions