2538065 - Equipment is not shown in search results when trying to add it to class agenda time slot

Admin wants to add a specific equipment to time slot of Class but the Search results do not show this equipment, despite it is being linked to the facility selected on the Class

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SAP SuccessFactors Learning

1. As an admin create a class
2. Add facility to the Class. This facility has an equipment e.g. "DVD1" linked under References > Physical Resources > Facilities:
   
   
3. Navigate to Agenda tab of the Class record and select the 3 dots next to the slot you would like to modify > Select Edit Time Slot > Add location that is linked to your facility and Save it
   
   
   
   
4. Re-open Edit Time Slot option and now select "Add equipment" from the same dropdown option
5. We cannot see equipment "DVD1" in search results despite the fact that this equipment is linked with my selected facility as shown in step 2 above

• Equipment that cannot be found was linked with facility but not with the location and it affected automatic filters applied when searching. When trying to add an equipment to the agenda slot, LMS adds automatic filters to make it easier for admins to search.
• As it can be seen below, filters automatically applied the previously selected location. Since this location is not linked with "DVD1" equipment but the equipment is linked with an other location of the same Facility, equipment cannot be seen in my results list.
• You can see these automatic filters by clicking on "Search" tab on result screen. Please note, these automatic filters cannot be disabled:

You have the following options to resolve the problem:

1. Option A: change the filters applied - remove location from automatic filter on the Search tab and hit Search button to see the full list
2. Option B: add the equipment to the location as well, not just to the facility

Note : If a status is applied to the Equipment, the option 'Can Be Scheduled' should be set to 'Yes' to make it available for the class association.

equipment, facility, location, class, time slot, equipment not available, unable to add equipment to the class , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem