Symptom
- User is unable to see My Employees tab when proxying a supervisor via BizX.
- User is unable to see My Classes tab when proxying an instructor via BizX.
- User is unable to see My Employees tab/tile when proxying an HRBP via BizX.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Scenario 1:
- Log in to LMS as an admin via Admin Center in BizX >
- Proxy a user who is a supervisor or instructor >
- Notice that there is no "My Employees" or "My Classes" tab available.
Scenario 2:
- Log in to LMS as a User who is a supervisor or instructor via the "Learning" Dropdown in BizX >
- Notice that the "My Employees" or "My Classes" tab is displayed.
Scenario 3:
- Log in to LMS as an admin via Admin Center in BizX >
- Proxy a user who is an HRBP >
- Notice that there is no "My Employees" tab or tile available.
Cause
The BizX UI frame is different from LMS UI.
Resolution
- To be able to see the list of employees, click "My Employees" tile to launch this tab.
- For the "My Classes" tab there is no workaround available to access it via proxy.
- For the "My Employees" tab/tile, when proxying an HRBP via BizX, there is no workaround available to access it.
Keywords
lms, learning, my employees, tab, tile, proxy, bizx, integrated, login, instructor, supervisor, tab, hrbp , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem
Product
SAP SuccessFactors Learning all versions