SAP Knowledge Base Article - Public

2538770 - Problem Editing Custom MDF Portlet on Employee Profile Page - EC

Symptom

  • Cannot edit a custom MDF object ont the Employee Profile page
  • Trouble changing a custom portlet on the Employee Profile page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create a custom MDF Object
  2. Create a custom UI in 'Manage Configuration UI'
  3. Assign this custom UI in 'Configure People Profile'
  4. Navigate to user page, attempt to edit custom portlet

Cause

  • The ID field in the custom 'User Interface (UI)' on 'Manage Configuration UI' contained a slash. (/)

    RCA2.JPG
  • A foward slash in the ID field will cause unwanted system behavior and is not supported.

Resolution

  • Recreate the Custom User Interface (UI). 
  • You cannot edit the ID field as the system will not allow this function to be saved after the initial creation of this custom User Interface (UI).

Keywords

success factors, SF, EC, PP3 , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions