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SAP Knowledge Base Article - PreviewSymptom
When creating an incident with the key user, SOLMANREQU business role, with the guided procedure AIC_INCIDENT_G, description text entered by the key user in step 1 is lost at step 5 of the guided procedure.
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Environment
SAP Solution Mananger 7.2
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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