SAP Knowledge Base Article - Public

2538956 - Enabling SAP Jam integration with C4C (SAP Cloud for Customer)


  • How to integrate SAP Jam/ Workzone feed inside C4C
  • Integration of SAP Cloud for Customer and SAP Jam/ Workzone Feeds
  • Integrating SAP Cloud for Customer with SAP Jam/Workzone
  • To configure the connection between C4C and WZ.


  • SAP Jam Collaboration
  • SAP Hybris Cloud for Customer
  • SAP SuccessFactors Work Zone


All the steps to follow are provided in the user guide Integrating SAP Cloud for Customer with SAP Jam

Note :

There is no specific document for "C4C cards" in Work Zone. But the same integration of JAM works for Work Zone.

Instead of Jam URLs the Work Zone DWS URL needs to be used from the guide .

The available C4C integration in this guide : Integrating SAP Cloud for Customer with SAP Jam

Please try to use the SWZ URL's in the place of JAM URL's and try to set up a connection.

See Also

 Integrating SAP Cloud for Customer with SAP Jam

SAP Cloud for Customer


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SAP Jam Collaboration all versions