Symptom
- HTTP 404 Page Not Found / webpage cannot be displayed when accessing BI Launchpad (BILP) or CMC (Central Management Console)
- The same error occurs when accessing Tomcat directly (Either HTTP or HTTPS ports) without /BOE/CMC or /BOE/BI attached to the URL
- stderr.log shows the following error:
org.apache.catalina.connector.Connector <init>
SEVERE: Protocol handler instantiation failed
java.lang.ClassNotFoundException: org.apache.coyote.http11.Http11Protocol
at java.net.URLClassLoader.findClass(URLClassLoader.java:444)
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.2 SP04
- Windows
- Linux / Unix
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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