SAP Knowledge Base Article - Public

2539589 - List of Individual Objects Not Available for Import in Data Workbench


You are trying to perform a Data Import of Individual Objects through the Data Workbench, however, no objects are available for you.


SAP Hybris Cloud for Customer 1802 and higher.

Reproducing the Issue

  1. Go to the Data Workbench work center and access the view Import.
  2. Click on the radio button 'Individual Objects'.
  3. No objects are available.


Business Users don't have access to the Individual Objects list, as it contains a data mapping step, which is only accessible to Key Users.


The Data Workbench work center uses the assignment of the view ITS_KEYUSERCHANGELOG, to differentiate between Business Users and Key Users.

If a user is not assigned to that view, then the user is identified as a Business User.

Business Users can only use Complete Business Objects and perform imports via already created templates, while Key Users have all the options available.

If you don't want to assign the work center view ITS_KEYUSERCHANGELOG to certain users, you can create templates, using a Key User, from the "Template" work center view in Data Workbench. This template can then be used by other users to perform data imports.


objects not listed, import, individual objects, data workbench, business user, key user, template , KBA , LOD-CRM-INT-DWB , Data Workbench , How To


SAP Cloud for Customer add-ins all versions