SAP Knowledge Base Article - Preview

2539597 - Error: "The remote server returned an error: (500) Internal Server Error" in HANA scenario

Symptom

When using Analysis Office against HANA database, the error below is occurring after exactly 10 minutes waiting for a response from HANA:

"The remote server returned an error: (500) Internal Server Error"


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Environment

SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

timeout, server, error, 500, hana, view, performance, exception , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , Problem

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