SAP Knowledge Base Article - Preview

2539965 - How to Setup a Workflow Rule When Customer Reply a Ticket

Symptom

How to send a notification to the agent when a customer reply to a Ticket.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

Ticket; Workflow; Agent; Update; , KBA , SRD-CC-FED , Feeds , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.