Symptom
You request external pricing for a sales quote in Cloud for Customer (C4C) from ERP, but the pricing call fails with the following errors:
'(XYZ) Pricing data could not be read
(XZY) Sales document was not changed
(XYZ) Please enter sold-to party or ship-to party
Price procedure code is missing'
(XYZ represents the ERP system ID)
Reproducing the Issue
- Go to the Sales work center.
- Navigate to the Sales Quotes view.
- Open a sales quote.
- Click on the Request External Pricing button.
The following errors occur:
'(XYZ) Pricing data could not be read
(XZY) Sales document was not changed
(XYZ) Please enter sold-to party or ship-to party
Price procedure code is missing'
Cause
You do not use the correct party role codes in Code List Mapping.
Resolution
- Go to the Business Configuration work center.
- Go to the Implementation Projects view.
- Click on the Fine-tune button.
- Select the Code List Mapping link.
- Click on the Maintain Code List Mapping hyperlink.
- Search for PartyRoleCode.
- Maintain the relevant external codes for the problematic party roles (e.g. 'WE' for Ship-to party).
You can also contact your ERP consultant to know more about the ERP codes for Bill-to party, Payer etc.
Keywords
KBA , SRD-CC-FED , Feeds , How To