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2540312 - Workflow Rule To Update A Field Failed With Error Message "Change Of Field Is Not Allowed"

Symptom

You created a Workflow Rule ABC (where ABC is the Workflow Rule name) to update the field XYZ(where XYZ is a field in the Sales Quote)in Sales Quote 123(where 123 is the Sales Quote ID) but the Workflow Rule Failed.
This workflow Rule has failed for some instances while have executed successfully for others.
When you check the error message in Workflow Log it states- "Change of XYZ is not allowed".


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Approval Process ; Lock ; Failed ; Changing Status not possible; field is read-only , KBA , LOD-CRM-EMP , Employee , How To

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