SAP Knowledge Base Article - Preview

2540331 - Determination of Ticket Routing Rules with Party Role as Service Technician Team

Symptom

You would like to know what order applies in determination with Party Role maintained as Service Technician Team.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

ticket, routing rules, service technician team, party, role, determination , KBA , ticket , party role , service technician team , ticket routing rule , LOD-CRM-SRP , Service Request Processing , How To

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