SAP Knowledge Base Article - Public

2540366 - E-mail Notification Character Limit

Symptom

Is there a character limit for SAP SuccessFactors Notifications?

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to e-mail Notification Templates
  2. Choose a Template
  3. Edit the Template

    Is there a character limitation?

Resolution

There is no character limitation, but the size of the whole e-mail itself should not exceed 20MB as this is the Max E-mail Size that our SMTP can deliver.

Meaning, if e-mail content (including e-mail header, body) exceeds 20MB, e-mail delivery is rejected.

Keywords

Notification, Character Limit, Character Size, Size, Limit, e-mail Notification, , KBA , LOD-SF-FWK , Platform Framework , LOD-SF-LMS-NOT , Notifications , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions