SAP Knowledge Base Article - Public

2540439 - How to rename SAP Jam instances in Launchpad

Symptom

  • Rename SAP Jam instance
  • How can I change name of my SAP Jam instance?

Environment

SAP Jam Collaboration

Resolution

Please contact SAP Jam support team to make this change.

SAP Jam support team needs to update the company name in SAP Jam super admin console which will get synced with Launchpad in just few days.

Details needs to be provided in such scenarios:

  1. Existing Company ID and Datacenter of SAP Jam
  2. Current name of SAP Jam 
  3. New name for the tenant

Note: It can take 3-4 working days for SAP Jam - Launchpad information to get synced.

Support Team, please refer to the internal memo.

Keywords

Change Jam name, Jam instance in launchpad, SAP Jam instance name , KBA , LOD-SF-JAM-ADM , Administrator Access Request , How To

Product

SAP Jam Collaboration all versions