SAP Knowledge Base Article - Preview

2540493 - GetSystemInstanceList shows instances without features

Symptom

sapcontrol function GetSystemInstanceList shows the status of the instances but the 'features' field is blank.

This impacts an upgrade phase.

During a SUM system upgrade, the phase PREP_PRE_CHECK/INSTANCELIST_INIT fails because GetSystemInstanceList shows instances without features.
The error log in SUM side looks like:

INSTANCELIST_INIT.LOG

SYSTEM MANAGER: create instance list.
SAPCONTROL MANAGER: getSystemInstanceList with dumpfile: <path>/SAPCONTROL_INSTANCELIST.OUT
<timestamp>: PID <pid> execute '<kernel path>/sapcontrol -prot NI_HTTP -host <hostname> -nr <instance number> -function GetSystemInstanceList', output written to '<path>/SAPCONTROL_INSTANCELIST.OUT'.
<timestamp>: PID <pid> exited with status 0
SYSTEM MANAGER: initialize instance list has failed.
sapcontrol: Your system contains kernel instances of questionable state. Please use sapcontrol command GetSystemInstanceList to identify which instances come along without features. Run sapcontrol without options for documentation.
Last error code set is: sapcontrol error
Upgrade phase "INSTANCELIST_INIT" aborted with severe errors

ssssf

SAPCONTROL_INSTANCELIST.OUT

EXECUTING sapcontrol -prot NI_HTTP -host <hostname> -nr <instanceNr> -function GetSystemInstanceList
<timestamp>
GetSystemInstanceList
OK
hostname   instanceNr       httpPort     httpsPort   startPriority      features      dispstatus  
<hostname1>   <ins.nr> 5<ins.nr>13   5<ins.nr>14        0.5  <blank>    YELLOW
<hostname2>   <ins.nr> 5<ins.nr>13   5<ins.nr>14        3  <blank>    GREEN
<hostname3>   <ins.nr> 5<ins.nr>13   5<ins.nr>14        1  <blank>    GRAY

Normally, the GetSystemInstanceList result should be like:

sapcontrol -prot NI_HTTP -host <hostname> -nr <instanceNr> -function GetSystemInstanceList
<timestamp>
GetSystemInstanceList
OK
  hostname  instanceNr      httpPort     httpsPort  startPriority                 features  dispstatus 
<hostname1>   <ins.nr> 5<ins.nr>13

  5<ins.nr>14

        0.5 ENQREP
    YELLOW
<hostname2>   <ins.nr> 5<ins.nr>13   5<ins.nr>14        3 ABAP|GATEWAY|ICMAN|IGS    GREEN
<hostname3>   <ins.nr> 5<ins.nr>13   5<ins.nr>14        1 MESSAGESERVER|ENQUE    GRAY


Read more...

Environment

  • Kernel 700
  • Kernel 701
  • Kernel 710
  • Kernel 711

Keywords

sapcontrol web method not working, "INSTANCELIST_INIT" aborted with severe errors, PREP_PRE_CHECK/INSTANCELIST_INIT fails , KBA , BC-CST-STS , Startup Service , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.