Symptom
You have two identical customers (especially e-mail address & password), one of them is locked with the Attribute "Event Ticketing Verkaufssperre". So if these customer visits an web shop and tries to sign in - it seems to be working.
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Environment
SAP Event Ticketing (Online Shop)
Product
SAP Event Ticketing, cloud edition all versions
Keywords
IS-SE-ET, Dupletten, duplicate, check, log on, sign in, einloggen, Loginversuch, gesperrter nutzer, locked user, blocked, Verkaufssperre, Event Ticketing, Anmeldung, Online Shop, web shop, identisch, Sperrgrund, locks, , KBA , IS-SE-ET , SAP Event Ticketing , Problem
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