SAP Knowledge Base Article - Public

2540824 - Internal and External Applicant Search Settings (Provisioning) - 'undefined' error

Symptom

User receives an 'undefined' text error at the top of the page once they click on 'Save Settings' in Internal and External Applicant Search Settings.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Provisioning

2. Go to Managing Recruiting > Internal and External Applicant Search Settings

3. Click on Save

4. 'undefined' error is displayed

Internal and External Applicant Search Settings - undefined error.png

Cause

User cannot set Custom Filters with the same Grid Order as locked system Standard Filters

Resolution

Re-order (re-number) the custom filters so as not to conflict with the Standard Filter grid order

Internal and External Applicant Search Settings - grid order.png

Keywords

Provisioning, Internal and External Applicant Search Settings, grid order, custom filters, standard filters , KBA , LOD-SF-RCM-POR , Career and Agency Portals , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions