SAP Knowledge Base Article - Public

2541423 - Blank/Empty Error Message on Save of a Portlet


You have received a blank or empty error message on save of an EC portlet, such as Personal Information or Job Information:


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite


This issue is caused by one of the following:

  • Invalid Picklist Configuration - Adding an picklist to a standard picklist field.
    A standard picklist field is a field which displays drop down values without adding an external picklist.
    Example:  Gender field: No need to add an external picklist to gender field.By default this field will display values.

  • Obsolete Picklist Value - A field in the portlet having an obsolete value maintained.
    The value that was selected for a field in the portlet, has since been set to Obsolete in the picklist file.


Highlight the field causing the error and correct configuration or value selection.

*Support - Please review Internal Memo *

See Also

2197679 - Blank Error Message while adding new employee


Empty error, Blank, Error Message, Empty, Error, save , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions