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2541501 - ESS: E-Separation error Request not created. Not able to determine "Manager" or "HR Person"

Symptom

  • When employee raises E-Separation request, error comes - Request not created. Not able to determine "Manager" or "HR Person".
  • Error: Request not created. Not able to determine "Manager" or "HR Person".
  • Error:  Request not created. Not able to determine "Manager". 
  • Error:  Request not created. Not able to determine "HR Person". 
  • Cannot raise or create E Separation Request in Portal due to error.


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Environment

  • Human Capital Management (HCM) (Payroll India Public Sector)
  • Payroll India ESS Advanced Claims & IT Declaration
  • SAP ERP 6.0
  • SAP ERP Core Component 6.0
  • SAP enhancement package 6 for SAP ERP 6.0
  • SAP enhancement package 7 for SAP ERP 6.0
  • SAP enhancement package 8 for SAP ERP 6.0

Product

SAP ERP 6.0 ; SAP ERP Central Component 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

E-Sep, E Separation, E Separation, Separation, PAOC_ESEP_CORE, HR_EA_A_OVERVIEW_EE Application: Employee Overview, HR_EA_AC_OVERVIEW_EE Application Configuration: Employee Overview, "Request not created. Not able to determine "Manager" or "HR Person"", Request not created. Not able to determine "Manager" or "HR Person", T77WWW_EAREL, V_T77WWW_EAREL , KBA , PY-IN-PS , Public Sector , PA-PA-IN , India , PY-IN , India , Problem

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