SAP Knowledge Base Article - Preview

2541699 - Territory Not Determined For Tickets Based on Employee/Owner

Symptom

Territory is not determined in ticket based on Employee Responsible / Owner.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Territory, Account, Ticket, Service, Routing, Ticket, Employee Responsible, Owner, Determination, Inheritance , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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