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2541715 - Error: "APM Database is not reachable. UncategorizedSQLException: Hibernate operation: Cannot open connection; uncategorized SQLException" While Introscope Enterprise Manager is not Accessible - Solution Manager 7.2

Symptom

  • You noticed Introscope Enterprise Manager Server is not accessible
  • In the Introscope Enterprise Manager Server log folder, in the file IntroscopeEnterpriseManager.log, you see the following issue :

[ERROR] [WrapperSimpleAppMain] [Apm.Data.Model] APM Database is not reachable. Please check the connectivity...
org.springframework.jdbc.UncategorizedSQLException: Hibernate operation: Cannot open connection; uncategorized SQLException for SQL [???]; SQL state [null]; error code [0]; Connections could not be acquired from the underlying database!; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!
Caused by: com.mchange.v2.resourcepool.CannotAcquireResourceException: A ResourcePool could not acquire a resource from its primary factory or source.


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Environment

  • Introscope Enterprise Manager Server
  • Solution Manager 7.1
  • Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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