Symptom
If we are trying to apply filters on an LMS Report by finding an ITEM ID with special characters such as pipe "|" symbol, System would display error.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Step 1: Navigate to Reports > Search/click open "Item Status CSV" report.
Step 2: Create/Search for item with special character.
Step 3: Add this item into the search parameter, it gives an error.
Cause
This is a system expected behavior, this is due to the fact that the system is using the special character as a delimiter to construct individual Item ID's for the filter.
Resolution
Conclusion from Product Management:
- This is the current system design and is not planned for fix at this time.
- The customer should engage with PS to have these items corrected via script or use other filters to bring data in their reports.
Support, please see internal Memo for further information.
Keywords
Report, Special Characters, Special Character, Report Filters, |, pipe, delimiter, Filters, LMS, learning , KBA , LOD-SF-LMS-REP , Reporting Data , How To