Symptom
Number of licenses on the licenses monitor are not consistent with the licenses purchased for SAP Analytics Cloud.
Environment
SAP Analytics Cloud 2017.18.2
Reproducing the Issue
- Logon to SAP Analytics Cloud
- Navigate to System >> Monitor and check the Licenses monitor.
- Notice that the number of licenses do not match to the purchased licenses.
Resolution
Please contact your account rep or sales rep to verify that the sales contract for the licenses has gone through successfully and has been entered into the CRM.
See Also
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
- SAP community wiki
- Enhancement requests using SAP Customer Influence (formerly known as Ideaplace)
- Video tutorials
- Videos by topic areas: ( Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening cases with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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Keywords
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