Symptom
Custom field that is using other custom fields (which are editable on the forms) in its calculation doesn't update dynamically unless saved.
Environment
- SAP SuccessFactors HCM Core
- Talent Management
- Compensation
Reproducing the Issue
- Compensation form is launched for the planner.
- Planner changes the value of one or more editable custom field on the form.
- The corresponding custom using the editable custom field in its calculation doesn't get updated dynamically/immediately.
- However, when the value changes when the save button is clicked.
Cause
- The custom field is not updated immediately because there is a error in javascript caused by the value of one or more fields of the selected users on the form are empty/zero.
- Or it could be because of invalid field ID in the template. Eg : "2017AnnualSalaryFinalTotalBonus"
Resolution
- Please re-import UDF to make sure the empty field has a valid numeric value for every employee.
- Or if there are invalid field ID, like "2017AnnualSalaryFinalTotalBonus" - remove the numbers at the beginning - "AnnualSalaryFinalTotalBonus".
- Re-launch the forms to see the changes.
Keywords
SF, Success Factors, save button, values don't change, compensation forms, change values on the form, LOD-SF-CMP, LOD-SF-CMP-FRM. , KBA , LOD-SF-CMP-FRM , Forms & Templates , How To
Product
SAP SuccessFactors HCM Core all versions