Symptom
-
In Process Receivable of Collection Managment, by clicking “Get contact person”, there is only the Collection contact available
- This Collection contact person corresponds to the person selected in the Business Partner, under "Relationships" button "Has collection contact person" tab
- Other Contact persons, the ones contained in table KNVK are not shown.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP ECC 6 EhP 0 (SAP Netweaver 700)
S/4HANA 1511
S/4HANA 1610
Product
Keywords
UDM_BP, BP, Collection Management, COL, Process receivables, contact person, customer contact person, has Collection contact person,
Has Contact Person, Business partner, customer, last name, UDMNEWCONTACTS, BAPI_BUSPARTNEREMPLOYE_GETLIST, BAPI_CUSTOMER_GETCONTACTLIST,
UDM_SUPERVISOR, UDM_SPECIALIST, Maintain relationships of Business Partner, BURS_JOEL_OVR_TC, PARTNER_TO_NUMBER, Get contact, Relationships,
Relationship to BP, customer. , KBA , FIN-FSCM-COL , Collections Management , Problem
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