SAP Knowledge Base Article - Public

2542043 - Userinfo field is not visible in Mobile Application

Symptom

Userinfo field is not visible in Mobile Application

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

  • Employee Profile

Reproducing the Issue

Userinfo Field  displayed in the instance i.e. web application but the userinfo field is not displaying in  the Mobile app.

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Resolution

This is the expected behavior with userinfo field display in mobile app.
Userinfo element cannot be supported by Odata API and the mobile app only uses Odata API.Hence the mobile app cannot display while web displays the userinfo field.

Keywords

Userinfo field, Employee Profile , KBA , LOD-SF-EP-MOB , Mobile , Problem

Product

SAP SuccessFactors HCM Core 1708