Symptom
You have created an appointment activity list and you only want to add the account’s contacts as attendees. The attendee value help displays all business partners.
Reproducing the Issue
- Go to the Activities work center.
- Go to Activity Lists view.
- Create a new activity list with type Appointment.
- In the Overview facet, click on the New icon and select Account.
- In the Attendees tab, click on the Add button.
- Select the Attendee value help.
- You can see that all business partners are being displayed.
Cause
This is the expected system behaviour. The attendee list displays all business partners.
Resolution
- Go to the Activities work center.
- Go to Activity Lists view.
- Create a new activity list with type Appointment.
- In the Overview facet, click on the New icon and select Account.
- In the Attendees tab, click on the Add button.
- Select the Attendee value help.
- Click on the advanced search icon.
- Select the Contact ID value help.
- Click again on the advanced search icon.
- Enter the Account ID.
- Click on Go.
- The account’s contacts will be displayed.
Keywords
KBA , LOD-CRM-ACT , Activities , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708