SAP Knowledge Base Article - Public

2542388 - System Triggered Error When Trying to Release Third Party Delivery Notification

Symptom

When trying to release third party delivery Notification from Third Party Purchase Order, the following error appears

Error while creating or updating follow-up document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Third Party Order Fulfillment Work Center.
  2. Go to Third party Purchase Orders View.
  3. In Find DEF (DEF refers Third party purchase order number)
  4. Select Go.
  5. Select New Third Party Delivery Notification.
  6. Fill all the required entries in General tab and Items tab.
  7. Select Release.

The following error appears as mentioned below.

Error while creating or updating follow-up document.

Cause

The serial number for item XY(XY refers Item no)  has a special character, which is not a valid character.

Resolution

User need to remove the special character from Serial Number as this is not allowed.

Keywords

Error while creating or updating follow-up document, When trying to release third party delivery Notification from Third Party Purchase Order , KBA , error while creating or updating , updating follow-up document , notification from third party purchase , when trying to release third party , AP-IDP , Inbound Delivery Processing , How To

Product

SAP Business ByDesign all versions