Symptom
A complaint transaction is created as a follow-up of a billing document. The complaint transaction, has items of return type. However, the sign of the values of the fixed amount conditions in the complaint are not reversed (if the sign is positive in the billing document, it is still positive in the complaint).
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- SAP enhancement package for SAP Supplier Relationship Management
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
calculation type B , condition control, value and base fixed , copy routine 0000006 , KBA , AP-PRC-PR , Pricing , Problem
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