SAP Knowledge Base Article - Preview

2543001 - Provide user access to Cloud Integration tenant on NEO environment


  • You are Subaccount Administrator of your SAP BTP Account where Cloud Integration service is activated.
    You need to provide access for an user in your organization.
  • Or you are an end user and get a 403 Forbidden error when attempting to access your Cloud Integration tenant.

Note: This SAP KBA is valid for Cloud Integration on NEO environment.
For Cloud Foundry environment, please refer to:
3076689 - Provide user access to Cloud Integration tenant on Cloud Foundry environment



  • Cloud Integration
  • SAP Business Technology Platform


Cloud Integration all versions ; Cloud Integration, partner-managed edition all versions


Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, deployment, model configurator, properties, tracing, payload, HCI tooling, grant, access, allow, authorization, user, roles, permission, cockpit, user, suser, s-user, HTTP 403 Forbidden error, neo, environment , KBA , LOD-HCI-PI , Process Integration , How To

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