Symptom
When trying to use the Delete Form tool, choosing a group will cause an application error.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
-
Go to Admin Center > Delete Form.
- In the Advanced Search, click Select... next to Choose a Group.
- "An application error occurred" message will show up and user cannot select any group.
Cause
The user deleting the form does not have the 'Manage My Groups' and/or 'User Search' permission
Resolution
- Go to Admin Center > Manage Permission Roles
- Select the role > Click on the Permission... link
- Select General User Permission > Enable the Manage My Groups and/or User Search permission.
- Click Done and Save Changes.
Note: The User Search permission depends on the target population defined in the role.
Keywords
delete form error, choose by group, manage my groups, an application error occurred, success factors, SF, PM, PMGM , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions