SAP Knowledge Base Article - Public

2543011 - Receive Application Error When Trying to Delete Performance Forms By Group

Symptom

When trying to use the Delete Form tool, choosing a group will cause an application error.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Admin Center > Delete Form.
  2. In the Advanced Search, click Select... next to Choose a Group.
  3. "An application error occurred" message will show up and user cannot select any group.

Cause

The user deleting the form does not have the 'Manage My Groups' and/or 'User Search' permission

Resolution

  1. Go to Admin Center > Manage Permission Roles
  2. Select the role > Click on the Permission... link
  3. Select General User Permission > Enable the Manage My Groups and/or User Search permission.
  4. Click Done and Save Changes.

Note: The User Search permission depends on the target population defined in the role.

Keywords

delete form error, choose by group, manage my groups, an application error occurred, success factors, SF, PM, PMGM , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions