/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
The application which is using the SAPConnect to send emails or faxes, is requesting for status of confirmation receipt, well known as DSN (Delivery Status Notification).
Even though the DSN is received and present in the SOIN transaction code, the status of the message is not updated.
Read more...
Environment
SAP NetWeaver 7.0x and higher.
As prerequisite, the following note and KBA must be checked:
1861133 - The address to which a DSN is sent
2230005 - SOST: Fax status display not updated
Product
SAP NetWeaver all versions
Keywords
not updating, error, gray status, trasmitted, 72 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)