The application which is using the SAPConnect to send emails or faxes, is requesting for status of confirmation receipt, well known as DSN (Delivery Status Notification).
Even though the DSN is received and present in the SOIN transaction code, the status of the message is not updated.
SAP NetWeaver 7.0x and higher.
not updating, error, gray status, trasmitted, 72 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.