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2543254 - Incorrect System ID in Customer Incidents - SAP ONE Support Launchpad


  • Incident was logged under the wrong system
  • Incorrect system ID was selected while creating the incident
  • System selected while creating incident is different than the system in question
  • You want to change the system ID on an existing incident because the issue is affecting a different system; for example, you have the issue in production, but you replicated it on a testing environment.



SAP ONE Support Launchpad


change, system ID, incorrect, customer incident, system data , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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