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2543254 - Incorrect System ID in a case - SAP for Me

Symptom

  • Case was created under the wrong system
  • Incorrect system ID was selected while creating the case
  • System selected while creating a case is different than the system in question
  • You want to change the system ID on an existing case because the issue is affecting a different system; for example, you have the issue in production, but you replicated it on a testing environment.


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Environment

SAP for Me

Keywords

change, system ID, incorrect, customer incident, system data , KBA , XX-SER-FORME , SAP for Me , Problem

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