SAP Knowledge Base Article - Preview

2543360 - You Cannot Add Customer Account While Creating a new Ticket

Symptom

You are trying to create a service ticket, but it does not give the option to select a Customer and Contact. You can only select Partner or Partner Contact.


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Product

SAP Cloud for Customer add-ins all versions

Keywords

KBA , customer account , ticket , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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