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SAP Knowledge Base Article - PreviewSymptom
You observe that when you hover the cursor over the Subject field of a Ticket in the Tickets Overview, the Quick View does not pop-up, whereas it appears while hovering cursor over the Ticket ID.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Quick View, Service, Ticket, Subject , KBA , LOD-CRM-EMP , Employee , How To
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