Symptom
In the Involved Parties facet of an Opportunity, the Partner role object value selection does not return any results.
Reproducing the Issue
- Go to the Sales work centre.
- Go to the Opportunities view.
- Open any relevant Opportunity.
- Navigate to the Involved Parties facet.
- Select the Add button.
- In the Role field, select Parter from the drop down menu.
- In the Name field, select the Object Value Selection.
- No records found.
Cause
You do not have any Partner maintained in the Partners work centre.
Resolution
- Go to the Partner work centre.
- Go to the Partners view.
- Select the New Button.
- All the Partner informaiton can be maintained here.
- This will then be visible in the Partner object value selection in the Involved Parties facet of the Opportunity.
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions