SAP Knowledge Base Article - Preview

2543905 - How To Associate an Incoming Call With an Already Existing Ticket

Symptom

How to associate an incoming call with an already existing ticket.


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Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Cloud for Customer core applications 1802 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , SRD-FIN-ACR , Receivables , How To

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