SAP Knowledge Base Article - Preview

2543970 - User's directory fields "Manager" and "Assistant" are deleted automatically after upgrading to SP10


You notice that after upgrading to SP10, user's directory fields "Manager" and "Assistant" are emptied automatically the following day

SC - Users - Directory information - Manager and Assistant.PNG

“Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.”



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


Business Communication Management, BCM, CCtr, SCC, Contact Center, CCI, CRM-CCI, BJS, Batch, Job, Server, Directory, Synchronization, Information, CDT , KBA , user directory , manager and assistant field , CRM-CCI , Contact Center Infrastructure , Product Enhancement

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