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SAP Knowledge Base Article - PreviewSymptom
You notice that after upgrading to SP10, user's directory fields "Manager" and "Assistant" are emptied automatically the following day
“Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
Business Communication Management, BCM, CCtr, SCC, Contact Center, CCI, CRM-CCI, BJS, Batch, Job, Server, Directory, Synchronization, Information, CDT , KBA , user directory , manager and assistant field , CRM-CCI , Contact Center Infrastructure , Product Enhancement
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