SAP Knowledge Base Article - Public

2543971 - Item is not displayed on the user's Learning Plan if it's assigned or registered on the same date of that item's Completion date

Symptom

A user gets registered/assigned an item on the same day this same item was recorded as complete (that is, the Assigned date equals the Completion date). Then this assignment is not displayed on the user's Learning Plan.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Within LMS, the user gets a completion for an item >
  2. In the same day, the user gets registered into/assigned the same item again >
  3. This second assignment is not displayed at the user's Learning Plan nor at the 'Assigned Items' tab.

Cause

Currently, this it the system's expected behavior. When a Learning event is recorded/completed, all the items in the PA_STUD_CPNT table with an Assign date less than or equal to (<=) the Completion date being added, are marked as Complete and that item will not be displayed on the user's Learning Plan.

Resolution

Alternatively, to have a different system behavior, it would be possible to have an enhancement request created for it (as per KBA 2090228), where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

Keywords

sf, sfsf, SuccessFactors, lms, learning, completion, event, assignment, PA_STUD_CPNT, user, item, learning plan, Assigned Items, Completed Items, History, , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions