Symptom
Adding collections on User side produces the Java error below:
- Java error:
Request processing failed; nested exception is java.lang.reflect.UndeclaredThrowableException
java.lang.reflect.UndeclaredThrowableException
at com.sun.proxy.$Proxy148.addComponent(Unknown Source)
Environment
SAP Successfactors Learning Management System (LMS)
Reproducing the Issue
- Log in to LMS.
- Go to the Home tab.
- From the quick links, click the 'Collections' hyperlink.
- Click 'Add new collection'. (Text may vary depending on customer label customization).
- >> Java error will be encountered.
Cause
The user has no 'Active Locale ID' and 'Currency ID' in:
Learning Admin > Users > Users > ***Open User ID*** > Related/More > Preferences
Resolution
Populate the 'Active Locale ID' and 'Currency ID'.
See Also
2462526 - Collections - Error: You no longer have access to this collection entry
2499641 - Admin receives a 403 error when trying to add an item to a collection
Keywords
Java, error, collection, User, quick link, create, creation, creating, Request processing failed, nested exception is java.lang.reflect.UndeclaredThrowableException, java.lang.reflect.UndeclaredThrowableException, learning, LMS, system administrator, CollectionServiceImpl , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , Problem