SAP Knowledge Base Article - Public

2544094 - Unable to create a provisioning job of type 'Ad Hoc Reports Export' due to missing definitions.

Symptom

Users are unable to schedule a Job for "Ad Hoc Reports Export" in provisioning.
Only half of the page is displayed when we this job type is chosen.

Environment

SuccessFactors Scheduled Jobs
Provisioning

Reproducing the Issue

  1.  Login to Provisioning.
  2. Choose the affected company.
  3. Open Manage Scheduled Jobs.
  4. Click Create New Job.
  5. Select the Job Type: Ad Hoc Reports Export.
  6. The page is displayed with only few definitions.

    Issue.png

Cause

  • The instance has Ad Hoc reports without an owner. This happens when a user who created Ad Hoc reports had been deactived and the reports hadn't been deleted.
  • Some users have blank First Name or Last Name or with special characters in the system (User Data File)

Resolution

  • The issue can be corrected by assigning owners to such orphan reports. The Manage Ownership functionality (Admin center) can be used for the same: More details on 'Manage Ownership'
  • Export the User Data File (e.g. Employee Export) and add a valid First and Last Name to all users

Note: We recommend using Report Center to schedule the reports -> 2464604 - How to schedule an Ad Hoc / Table report – Report Center

Keywords

Ad Hoc Reports Export
AdHoc Reports Export
Provisioning Job
Ad Hoc scheduled job
Unable to create
Error
Corrupt , KBA , LOD-SF-ANA-PRV , Provisioning Changes , Problem

Product

SAP SuccessFactors HCM Core 1708