2544271 - NWA "System Overview" shows gray lights - WebServiceException - Invalid Response code (401) - com.sun.proxy.$ProxyXXXX.Method

NWA "System Overview" shows gray lights for all monitors. Below screen appears:

Looking into the default trace file you will see the following error:

[EXCEPTION]
com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException: Invalid Response code (401). Server [http://****:5**13/SAPCCMS.cgi] returned message [Unauthorized]. Http proxy info: none
at com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.handleSOAPResponseMessage(SOAPTransportBinding.java:595)
... ...
at com.sun.proxy.$Proxy2604.perfRead(Unknown Source)
at com.sap.monitoring.ws.controllers.CCMSCallController.getMonitorsInformation(CCMSCallController.java:95)
... ...

OR

[EXCEPTION]
javax.xml.ws.WebServiceException: Invalid Response code (401). Server [http://<host>:50013/SAPCCMS.cgi] returned message [Unauthorized]. Http proxy info: none
at com.sap.engine.services.webservices.espbase.client.jaxws.core.WSInvocationHandler.processTransportBindingCall(WSInvocationHandler.java:174)
... ...

at com.sun.proxy.$Proxy2604.mtGetTidByName(Unknown Source)
at com.sap.monitoring.ws.controllers.CCMSCallController.getTidsByName(CCMSCallController.java:74)
... ...

OR

Failed to Rertrieve monitor information for instance located on host <host>
[EXCEPTION]
javax.xml.ws.WebServiceException: Invalid Response code (401). Server [http://<host>:50013/SAPCCMS.cgi] returned message [Unauthorized].
....
Caused by: com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException: Invalid Response code (401).

OR

Mon WebService failed to retrieve MTEs on host <host>
[EXCEPTION]
javax.xml.ws.WebServiceException: Invalid Response code (401). Server [http://<host>:50013/SAPCCMS.cgi] returned message [Unauthorized].
....
Caused by: com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException: Invalid Response code (401).

Also note that other methods can appear on the line at com.sun.proxy.$Proxy<XXXX>.<Method>(Unknown Source).

• SAP NetWeaver 7.3
• SAP enhancement package 1 for SAP NetWeaver 7.3
• SAP NetWeaver 7.4
• SAP NetWeaver 7.5
• SAP NetWeaver Composition Environment 7.2

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