2544466 - Grey metrics and obsolete/no data in DB02 - First steps

Symptom

Space statistic monitor does not display any data or data is not up-to-date or the monitors are grey in DB02. The new Collector is activated - SAP Note 868063.
This KBA collects the most common causes and resons for these cases.

Environment

Oracle Release 11g and 12c

Keywords

DBA Cockpit, DBACockpit, ST04, DB02, Oracle, No data, Data, Obsolete, Incorrect, Missing, Grey, Gray, DB02OLD, Alert monitor, Monitor, Monitoring, display, Space Overview, Space Monitor, Space, Fatal Error, SAP_COLLECTOR_FOR_PERFMONITOR, Hostagent, Solution Manager, Solman, MTEs, CCMS_ORA_space_tsp_all_ct, Remote Systems, Auto deactivated, DDIC, Client, Reset, Status data collector, SAPXPG , KBA , BC-CCM-MON-ORA , Database Monitors for Oracle , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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