SAP Knowledge Base Article - Preview

2544629 - SOLMAN_SETUP Documentation hangs for "Check SLD Config on Java"

Symptom

  • On SOLMAN_SETUP Check Prerequisites step and click on the DISPLAY documentation link for the first step (Check SLD Configuration on Java), the documentation very briefly flashes up on the screen, but immediately goes transparent grey and the system locks up and clocks. 

hanging_page.PNG

  • The documentation for the next two steps do NOT behave the same way.  
  • This only behaves this way in IE 11.  It works in Chrome just fine
  • IR patch 1709 is implemented. Server and client cache invalidated as recommended on note 2090746


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Environment

SAP Solution Manager 7.2 SP05

Product

SAP Solution Manager 7.2

Keywords

hanging loading , KBA , SV-SMG-INS-CFG-SYP , System Preparation , Problem

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