SAP Knowledge Base Article - Public

2544653 - Error Message When Updating ECWK Record

Symptom

  • Get an error when changing the 'End Contingent Work Record (ECWK)'
  • Error: "XXXX is a contingent worker. The Event Reason is invalid for this user."
    Error.JPG

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Navigate to a user
  2. Make Change to the ECWK
  3. Receive error - "XXXX is a contingent worker.  The event reason is invalid for this user"

Cause

  • The system does not allow manuplulation of the ECWK record by design. 

Resolution

  • Making changes to the ECWK record is not supported
  • If you make changes to the Workorder information via the History, the informtion will not replicate to the ECWK record properly
  • To have a change properly replicated to the ECWK record:
    1. Click on "Take Action" menu
    2. Click on "Edit Work Order" Information
    3. Edit the "End Date of Work Order"
    4. Click Save

Keywords

SF EC, sfec, success factors, contingent workforce, cwf, ec wk, endcwf, startcwf, ECT-83857, ECT 83857, end date of work order , KBA , ect-83857 , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions