Symptom
- The company logo is not displaying correctly, its cut off or not fully visible.
- Logo size is small and not clear.
- Need to change the size of the logo uploaded.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Login to SuccessFactors;
- Navigate to the Home Page;
- The logo appears distorted/cut off in the header of the home page and other pages.
Cause
The size settings in Theme Manager have been set to small for the logo.
Resolution
To fix the issue, please:
- Navigate to Theme Manager;
- Select the theme you have enabled;
- Expand the Fine Tune tab;
- Expand the Logo tab;
- Change the Logo Width to Auto;
If the logo is displaying correctly on all pages except the home page after this then you can check the following:
- Expand the Fine Tune tab;
- Expand the Landing page theme tab;
- Check to see if the selected theme is different;
If the landing page theme has a different theme to the one you have edited already then you must follow the above steps on this theme too.
See Also
Keywords
Company Logo, not displaying correctly, Logo cut off, logo, cut off, disappear , KBA , LOD-SF-PLT-LGO , Company Logo , Problem