Symptom
“Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
- Timeout popup occurs after launching CDT (Communication Desktop)
- You will find the following errors at logs:
- CDT
- AUTH_CSCONNECTION_FAILED
- Terminal log
- SNET[OPEN] Secure connection failed with error TcpConnection::ConnectSync, connect failed - 10060 (0x274c)
- A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
- (10060) @SessionConnect(172.1.2.3,21002,...) SNET[INIT] Error 2 in SessionConnect(172.1.2.3,21002,...), let's try other connection! @AuthenticationBase::doConnect
- PHONE[openSecureSession] Cannot connect to CoS startAuthentication returned: -60
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 timeout CDT AUTH_CSCONNECTION_FAILED TcpConnection , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.